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POLICY ON INVESTORS GRIEVANCE REDRESSAL MECHANISM

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July 2022

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Attention Investors:

"Attention Investor: 1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020. 2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge. 3. Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month. ... Issued in the interest of Investors".......All clients are requested to record their email id for electronic despatch of contract and statement. In case of electronic contract note, the link/login for the same is available on website for download.....No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investors account....Submit application letter along with photocopy of PAN and address proof requesting activation of Dormant Account....All clients are requested to providing the NEFT details of your bank account for receiving directly credit to your account by online. Please summit a cancel cheque in your operating branch...."Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day........issued in the interest of investors.”....."KYC is one-time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.".."No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

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Grievance Redressal Mechanism

SEBI Regn. No.: NSE - INB/INF/INE-230907435 | TM Code: 09074 SEBI Regn. No.: BSE - INB/INF-010907435 | TM Code: 923 CDSL: IN-DP-246-2016 |

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https://www.sebi.gov.in/reports-and-statistics/research/jan-2023/study-analysis-of-profit-and-loss-of-individual-traders-dealing-in-equity-fando-segment_67525.html

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