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Format for Investor Complaints Data to be displayed by Depository Participant  on their respective websites

 

Data for every month ending Nov22

 

S N Receive d from Carried forwar d from previou s

month

Receive d during the month Total Pendin g Resolve d* Pending at the end of the month** Average Resoluti on time^ (in days)
            Pendin g        for less than 3 month

s

Pendin g        for more than 3 month

s

 
1 2 3 4 5 6 7 8
1 Directly from

Investors

           
2 SEBI (SCORE

S)

           
3 Stock

Exchang es

           
4 Other Sources

(if any)

From DP 1 2 0    
5 Grand

Total

           

 

Trend of monthly disposal of complaints

 

SN Month Carried    forward

from       previous month

Received Resolved* Pending**
1 2 3 4 5 6
1 April -2022 NIL NIL    
2 May-2022 NIL NIL    
3 June-2022 NIL NIL    
4 July-2022 NIL NIL    
5 Aug-2022 NIL NIL    
6 Sept-2022 NIL 1 0 1
7 Oct-2022 1 0 0 1
8 Nov-22 1 1 0 2
  Grand Total        

 

*Should include complaints of previous months resolved in the current month, if any.

**Should include total complaints pending as on the last day of the month, if any.

^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

 

Trend of annual disposal of complaints

 

SN Year Carried forward

from     previous year

Received during the year Resolved

during      the year

Pending      at

the end of the year

1 2017-18 NIL NIL    
2 2018-19 NIL NIL    
3 2019-20 NIL NIL    
4 2020-21 NIL NIL    
5 2021-22 NIL NIL    
  Grand Total NIL NIL    

 

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