Format for Investor Complaints Data to be displayed by Depository Participant on their respective websites
Data for every month ending Nov22
|S N||Receive d from||Carried forwar d from previou s
|Receive d during the month||Total Pendin g||Resolve d*||Pending at the end of the month**||Average Resoluti on time^ (in days)|
|Pendin g for less than 3 month
|Pendin g for more than 3 month
Trend of monthly disposal of complaints
from previous month
*Should include complaints of previous months resolved in the current month, if any.
**Should include total complaints pending as on the last day of the month, if any.
^Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
Trend of annual disposal of complaints
from previous year
|Received during the year||Resolved
during the year
the end of the year
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